Contact our customer service department:

Phone: 800-450-1513
 E-mail:customerservice@freeshipmedical.com
Or send us a direct Inquiry.

Our Mission:

To Be America's Premier Web Based Home Medical Equipment Retailer While Maintaining The Highest Ethical Standards And Superior Personalized Customer Service.

For details on our Return Policy, click here.

Read what customers are saying!

"I can say without a doubt you have provided the absolute best customer service I have ever experienced in my many years of Internet shopping. Thank you very much. I will bookmark your web site to keep an eye out for products I may need for future purchases. Thanks again."

Respectfully,
Bill Hansen

"The chair received this afternoon. It is wonderful! I plan on using it tonight."

Thanks for your promptness,
Ralph

"I just received the order I placed only two days ago. Please accept my sincere gratitude for such good service and response."

Regards,
Anna

I have to return the item I ordered because my mother's physical therapist thought she was too frail to use it. But I am responding because I have never had such a positive experience when shopping on line. Your customer service representatives made the experience so easy, they were super efficient and courteous. They were just as nice when I had to ask about returning the item; no questions asked, just the information I needed. I will definitely shop your site again and tell others about it.

Linda

I'm very satisfied with the products I have ordered. Quality is very important. Timely shipment is also very important to us.

Thank you so much.
E. Carreiro

"In this day of people only writing in complaints, I would like to give credit where it is due. Your customer service goes way beyond the every day service to make sure customers are treated SUPER GREAT. I ordered something for my 92 year old mother and I did not look to see what to do with the shower curtain. I called to figure out which shower chair to get and it was on its way. I talked to customer service on Friday and it was to her on Wednesday. I just want you to know the person I spoke to is a great asset to your company. Thank you all."

Katrina P.